Shipping policy
Shipping Policy of SnapPerfumes.in
Thank you for shopping with us at SnapPerfumes.in! We are committed to providing you with a smooth and efficient shopping experience, including fast and reliable shipping across India. Please read our detailed shipping policy as mentioned below to understand our processes, shipping costs, and delivery timelines.
1. Shipping Areas
We ship everywhere across India with great pride. Wherever you are - Tier 1, busy and loud; Tier 2, quieter; or somewhere else entirely, we make sure that your order gets to you fast and safely.
2. Shipping Partners
We work with reliable delivery partners so your order is on time. They include:
BlueDart
Delhivery
Xpressbees
These logistics partners help us deliver safe and fast shipping so that all our customers have a smooth delivery experience.
3. Shipping Charges
Prepaid Orders: Shipping is FREE for all prepaid orders.
Cash on Delivery (COD) Orders: For orders placed through Cash on Delivery (COD), a flat shipping charge of ₹99 will be applicable.
4. Order Processing & Dispatch
Same-Day Order Processing: We process and pack orders on the same day so that your items are shipped out as soon as possible.
Order Cut-off Time: Our daily cut-off time for processing orders is 3:00 PM IST. Any order placed after 3:00 PM will be processed on the next working day.
Dispatch Time: All orders are usually dispatched within 24–48 hours from the time they are processed, excluding weekends and public holidays. You will receive an email notification with tracking details once your order has been dispatched.
5. Delivery Time Estimates
Delivery times vary depending on the destination and the service used by our shipping partners. Please see the estimated delivery times below:
1. Tier 1 Cities - Delhi, Mumbai, Bangalore, Chennai, Kolkata etc.- 2 to 3 Working Days
Tier 2 Cities-Lucknow, Jaipur, Indore, Surat-3 to 5 Working Days
The deliveries may take extra time depending upon conditions such as climatic changes or regional holidays due to which deliveries might get late. We keep working on such that your order reaches your place as fast as possible.
6. How to Track the Order
Once your order has been shipped, we will email or send an SMS to you with the tracking number. You can check the status of your shipment right on the courier's website using that tracking number.
Note: Tracking details might take 24 hours or more to get updated after shipping out, depending upon the shipping partner.
7. Delivery Attempts & Missed Deliveries
The courier partner will attempt the first delivery to your address.
Missed Delivery: If you are not present at the address during the first delivery attempt, the courier will either redeliver the package or leave a notice. Depending on the courier's policy, you may have to reschedule or pick up the order from a nearby location.
Multiple Attempts: If the parcel fails to reach during a few delivery attempts, we will return it to us. We will inform you and may recover additional shipping charges if you opt for re-shipment in such cases.
8. Order Delays
We process orders as soon as possible; however, deliveries might face delays because of
Weather conditions
Public holidays or local festivals
Courier delays
Incorrect address or missing information in the shipping details
If your order takes longer than the general delivery time, please feel free to contact our customer service, and we will help you trace the whereabouts of your shipping.
9. Packaging
We ensure that your orders are packaged carefully to avoid damage while in transit. Our products are packed in protective materials so that they reach you in the same perfect state in which they left.
10. Address Precision
Ensure that the shipping address entered during checkout is complete and accurate to ensure smooth delivery. This includes:
Full name
Complete street address, including correct pin code
Contact number
Incomplete or incorrect addresses may result in delayed delivery, missed deliveries, or extra shipping costs.
11. International Shipping
At this moment, we are delivering only in India. We are not accepting the international orders yet. We're planning to get the delivery covered to all international destinations as soon as possible so, do follow us for the upcoming updates.
12. Customer Care
In case you have doubts regarding the order shipping or getting delayed, you'd like to find out where the order is exactly, feel free to contact us:
Trade name: Snap Perfumes
Phone number: 8904117098
Email: care@snapperfumes.in
Physical address: , Bengaluru, Karnataka 560078
We hope you enjoy your shopping experience with SnapPerfumes.in. Thank you for choosing us!