Return Policy

Returns and Refund Policy

At Snap Perfumes, we strive to ensure customer satisfaction with every purchase. If any perfumes arrived to be in damaged condition, we offer a hassle-free returns and refund policy. Please read the following guidelines carefully:

  1. Return Eligibility:

    • Returns are only accepted if initiated within 3 business days from the date of product delivery.
    • The product must be in its original condition, unused, and with all packaging and tags intact.
    • Samples, promotional items, and gift cards are non-returnable and non-refundable.
  2. Return Process:

    • To initiate a return, please contact our customer support team within 3 business days of receiving your order.
    • Provide your order details, including the order number and the reason for the return.
    • Our customer support team will provide you with instructions on how to proceed with the return.
  3. Return Shipping:

    • Customers are responsible for the shipping costs associated with returning the product.
    • We recommend using a trackable shipping method to ensure safe and timely delivery.
    • In case of a defective or damaged product, please contact our customer support team for further assistance.
  4. Refund:

    • Once we receive the returned product and verify its condition, we will process your refund.
    • The refund will be issued to the original payment method used during the purchase.
    • Please allow up to 2 business days for the refund to reflect in your account.
  5. Exceptions:

    • We do not accept returns or issue refunds for samples, promotional items, or gift cards.
    • In case of any discrepancies or errors in your order, please contact our customer support team immediately for assistance.

If you have any further questions or need clarification regarding our returns and refund policy, please contact our customer support team or email us . We are here to assist you and ensure a smooth shopping experience.